Benal Beach – Kingfisher Apartments – Booking Terms (Last updated: 10th December 2024)
This property has the following check-in and check-out times and policies:
Please carefully read our cancellation policy. Rarely can we make any exceptions to this. Our staff are instructed to follow this policy and rules. To save any misunderstanding, we would be grateful if you can observe the following:
The total price of the reservation will be charged within 24hrs of making the booking and will be non-refundable and non-transferable.
Your reservation is guaranteed until the day of arrival. After that time, it will no longer be guaranteed, and the room may be reassigned. We will charge your credit card within 1–3 days after we have confirmed your reservation. The hotel has the right to cancel your reservation if we do not receive the Pre-Payment Deposit. We will send you a cancellation confirmation via email immediately after cancelling your booking. Clients have to be 18 years old and present to book a room. A valid photo ID will be required upon check-in. All requests to reserve a room must include the first and last names of all adults occupying the room and a valid credit card for a guarantee of arrival. Kingfisher Apartments room rates are subject to change & inclusive of VAT, electricity, water, linens, crockery & Internet. Maximum occupancy rules refer to how many people (adults and children) will be occupying an apartment. In the event of exceeding the maximum occupancy of an apartment you may be obligated to rent additional rooms or, in the event of no availability, turned away.
As per the recent changes in Spanish law (BOE-A-2021-17461), we are required by law to collect detailed information for all travellers, including minors. While ID is not required for children 14 years or younger, guardians must provide the following information for each child:
For all guests, regardless of age, the following information is mandatory:
In addition to the above, the primary guest must provide:
All required information must be submitted and verified prior to arrival and the handover of keys.
Failure to provide this information prior to arrival may result in:
All collected information is stored on a secure platform and governed under GDPR EU data protection laws. We are committed to ensuring your data remains safe and confidential.
You can check in any time from 16:00h local time. On the day of your arrival, we will inform you by mobile message or email once the apartment is ready and what the apartment number will be. Apartment keys will wait for you at the community’s 24hr Concierge Desk at the entrance of Benal Beach. The outstanding balance of the apartment rental amount is payable on arrival at check-in time. Please note that check-in cannot be completed until full payment and security deposit pre-authorisation (150€) for the apartment has been received and approved. An apartment key is provided at check-in time after the full rental amount has been settled. The cost of any keys or access cards needing replacement will be taken from the deposit. During the check-in process, our team will provide you with any information which may be required during your stay, such as the location of near-by shops, good places where you can eat, sights you may like to see, places to go at night, etc. Always ask our team for anything that would make your stay more enjoyable and convenient.
You can check out any time until 10:00h by local time. Later check-out times may be requested, although we may not always be able to accommodate late changes and will depend on availability and on how busy we are. At check-out time, please leave all keys and access cards in the welcome envelope inside the apartment. Please note that a more detailed inspection of the apartment is usually made after the check-out time, and we reserve the right to make charges for any damages or breakages found before the apartment is occupied again. The security deposit should be released by your credit card issuing bank automatically in 3 workdays, but sometimes only in a 15–21 day period. The security deposit/pre-authorisation is not held by Kingfisher Apartments, and we do NOT charge your credit card. Please be aware that bed linen and towels are NOT gifts and should remain in the apartment.
The standard booking price includes the following:
When you make a reservation, you are booking an apartment type (not a specific apartment). Each apartment type includes similar apartments of similar size and equipment; however, interior design can be different. Reservations can only be taken and confirmed by making an advance payment of 50% or 100% of the full rental amount. This can be paid using debit and credit cards. We will process your booking within 24 hours of receiving your request. Please note, your booking has not been made or verified until you receive a confirmation email from [email protected].
After you have booked your stay with us, you can extend your stay (depending on availability) by simply letting us know before you arrive.
If you are already staying with us, and you would like to stay longer, please let us know at least 24 hours before your check-out date. We will do our best to accommodate your new plans, and this can include relocating you to a similar apartment should this be necessary.
Pets are strictly forbidden. Any guest found to have a pet in their apartment will be asked to leave the property immediately, and any outstanding days will not be refunded. A €150 deep cleaning fee will be deducted from your deposit.
Sing your heart out and have passionate conversation all day long, but from 11:00 p.m. to 7:00 a.m. the whole property goes into hush mode for what we like to call quiet time (or sleep time).
Party Policy
Hen/Stag Parties are strictly forbidden.
All guests must be 18 years or older to book at Kingfisher Apartments. A valid photo ID must be presented at the time of check in for age verification.
Daily cleaning will not be offered during stays. Should you need fresh towels or linen, please call +34 952 44 06 59 or email [email protected]
In compliance with the Data Protection General Regulation (EU) 2016/679 of the European Parliament and the Council, on the 27th April 2016 and Organic Law 3/2018 of December 5th on Personal Data Protection and Guarantee of Digital Rights, we inform you that the data provided by you will be processed by CJ PENEMAR SL with VAT number B29698206, addressed in BENALMÁDENA COSTA (MALAGA), C.P. 29630, CALLE
CARRETERA CÁDIZ Km 221 EDIF.BENAL BEACH, to provide the requested and/or contracted service and perform the billing.
The legal basis for the processing of your personal data is the execution of the contracted service. The future offer of products and services will be based on the requested consent, and in the case of the withdrawal of this consent, this would never condition the execution of the contract. The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with the legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation of whether or not we are treating your personal data under CJ PENEMAR SL, and therefore you have the right to exercise your rights of access, rectification, treatment limitation, portability, opposition to treatment and suppression of your data by writing to the address postal mentioned above or electronic account [email protected] attached mail copy of the ID in both cases, as well as the right to file a claim with the Control Authority (aepd.es) “.
We also request authorization to offer you products and services related to those requested, executed and/or marketed by our company, enabling us to keep you as a client.
Located just 20 minutes from Málaga Airport. Kingfisher Apartments at the beach front Benal Beach Complex in Benalmádena Costa combines comfort, convenience, and leisure.
Situated in the heart of the Costa del Sol, our apartments offer affordable accommodation with stunning beachside views, private pools, and more. When you book directly with us, you can enjoy a 10% discount compared to standard rates listed elsewhere.
Kingfisher Apartments
Tel: +34 952 440 659
Email: [email protected]
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